Notice of Privacy Practices (HIPAA)

1. Our Legal Duties

We are required by law to maintain the privacy of your Protected Health Information (PHI), to provide you with this Notice of our legal duties and privacy practices, and to notify you promptly in the event of a breach of your unsecured health information. We must follow the privacy practices described in this Notice while it is in effect.

2. Uses and Disclosures for Treatment, Payment, and Health Care Operations

We may use and share your health information to:

• Treatment: Provide, coordinate, and manage your outpatient psychiatric evaluation and medication management (for example, transmitting an electronic prescription to your designated pharmacy or consulting with an authorized health provider).
• Payment: Bill and process claims with your participating commercial health insurance plan.
• Health Care Operations: Conduct quality improvement, clinical reviews, licensing audits, and overall administration of our practice.

3. Other Permitted or Required Uses and Disclosures

We may disclose your health information without your written authorization only as permitted or required by federal or state law, including:

4. Uses Requiring Your Written Authorization

Other uses and disclosures not described in this Notice will be made ONLY with your written authorization. Specifically:

• Psychotherapy notes (if maintained separately) are never disclosed without your prior written authorization.
• We will never sell your health information or use it for commercial marketing.
• You may revoke any written authorization in writing at any time for future disclosures.

5. Substance Use Disorder Treatment Records (42 CFR Part 2)

If we receive or maintain records from substance use disorder treatment programs protected under 42 CFR Part 2, those records receive heightened federal protection and will not be used or disclosed in criminal or civil proceedings against the patient without specific written consent or an appropriate federal court order.

6. Your Rights Regarding Your Health Information

Under HIPAA, you have the following rights regarding your health information:

7. Secure Platform & Electronic Communications

All telepsychiatry sessions are conducted through secure telehealth platforms with end-to-end encryption complying strictly with HIPAA standards. By submitting contact forms, you explicitly consent to receive clinical communications, appointment reminders, and secure emails regarding your mental health care. Opting out of messages is requested in writing, via the secure messaging platform, by email, or through the website form; if received through other means (such as a STOP reply or phone call), it is also honored and documented in writing.

8. Additional Rights Depending on Your State

In addition to the rights HIPAA grants across all five states, the laws of some states grant further rights over personal data you provide outside an established clinical relationship — for example, when you write to us through the contact form:

• Oregon and Delaware: access that data, correct it, request its deletion, and learn with whom it was shared.

• Washington: see our Consumer Health Data Privacy Policy (/consumer-health-data), published as an independent document under the My Health My Data Act (chapter 19.373 RCW).

  View Consumer Health Data Privacy Policy (WA)
• To exercise any of these rights, write to mentalhealth@oasismentalcare.info. We will respond within the timeframes set by your state's law.

9. Inquiries and Complaints

If you have questions or believe your privacy rights have been violated, you may contact us:

• Oasis Mental Care Privacy Office: Phone: (352) 832-4652 · Email: mentalhealth@oasismentalcare.info · Simpsonville, SC.
• File a Federal Complaint: You may file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights at www.hhs.gov/ocr/complaints. We strictly prohibit retaliation against anyone filing a complaint.